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Booking terms and conditions

By attending this/these event(s) you are accepting the following terms & conditions and agreeing to be bound by them and to comply with all applicable laws and regulations.

  • Doors open for all events 30 minutes prior to event start time unless stated otherwise.
  • Once purchased, tickets cannot be exchanged or refunded unless the event is cancelled/ postponed to a new date. Please note refunds/exchanges must be requested within one week of notification.
  • If you opt to receive a refund for cancelled show please note the following: [Please note] to offset charges which the Watergate incurs for transacting online purchases we add a €1.50 booking fee to each ticket. This covers the cost of the banking and third party ticket platform charges and is not an income source for the theatre. When a show is cancelled and the value of tickets is refunded this will not include the booking fee as this cost has already been charged to the theatre at the original point of sale and is not refunded to the theatre by our bank if/when tickets are refunded to the customer. The Watergate is also charged by third party banking and ticketing platforms to transact refunds. We do not pass this cost onto customers.
  • If you cannot attend as a result of a positive Covid-19 test the Watergate are happy to issue a voucher to the value of your tickets which can be used for any future Watergate Theatre events, this excludes events being held at the Watergate and sold through another box office.
  • All tickets will be offered subject to availability at the time of booking.
  • Box Office Management reserve the right of admission, even when tickets have been purchased.
  • Latecomers will only be admitted at the discretion of Watergate employees and at an appropriate interval.
  • Watergate Theatre accepts no responsibility for possessions lost or stolen on the premises.
  • Unless otherwise indicated, all graphics, logos, and commercial markings are registered trademarks. You may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify any Trademarks in any way, including in advertising or publicity pertaining to or distribution of materials, without prior written consent.
  • All financial transactions are processed through Realex which is a safe and secure payment and processing solution. We do not store your bank details on our system.
  • Watergate Theatre reserve the right to make changes to these Terms & Conditions at any time without prior notice.